Customer Satisfation

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  • 1. How convenient is our company to use?
  • 2. How professional is our company?
  • 3. Compared to our competitors, is our product quality better, worse, or about the same?
  • 4. Compared to our competitors, are our prices more reasonable, less reasonable, or about the same?
  • 5. How responsive is our company?
  • 6. How well do the customer service representatives at our company answer your questions?
  • 7. Overall, are you satisfied with the employees at our company, neither satisfied nor dissatisfied with them, or dissatisfied with them?
  • 8. Do you like our company, neither like nor dislike it, or dislike it?
  • 9. How likely are you to recommend our company to people you know ?

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