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1. How convenient is our company to use?
Extremely convenientVery convenientModerately convenientSlightly convenientNot at all convenient
2. How professional is our company?
Extremely professionalVery professionalModerately professionalSlightly professionalNot at all professional
3. Compared to our competitors, is our product quality better, worse, or about the same?
Much betterSomewhat betterSlightly betterAbout the sameSlightly worseSomewhat worseMuch worse
4. Compared to our competitors, are our prices more reasonable, less reasonable, or about the same?
Much more reasonableSomewhat more reasonableSlightly more reasonableAbout as reasonableSlightly less reasonableSomewhat less reasonableMuch less reasonable
5. How responsive is our company?
Extremely responsiveVery responsiveModerately responsiveSlightly responsiveNot at all responsive
6. How well do the customer service representatives at our company answer your questions?
Extremely wellVery wellModerately wellSlightly wellNot at all well
7. Overall, are you satisfied with the employees at our company, neither satisfied nor dissatisfied with them, or dissatisfied with them?
Extremely satisfiedModerately satisfiedSlightly satisfiedNeither satisfied nor dissatisfiedSlightly dissatisfiedModerately dissatisfiedExtremely dissatisfied
8. Do you like our company, neither like nor dislike it, or dislike it?
Like a great dealLike a moderate amountLike a littleNeither like nore dislikeDislike a littleDislike a moderate amountDislike a great deal
9. How likely are you to recommend our company to people you know ?
Extremely likelyVery lieklyModerately likelySlightly likelyNot at all likely
